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Our client is a listed company, the largest player in food market. There are over 50 child companies and they run on different systems which causes information gaps.
A project was launched to bring in SAP as the unified ERP system, phase I started in Y2021 and was done in Y2022. It wasn’t a pleasant journey for our client. There were all kinds of conflicts with the system deployment service provider.
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For phase II, our client wanted to improve the implementation practices and involved 3rd party project supervision. We were chosen as partner. We addressed the challenges by:
- Trainings for client’s project team
- Reviewing project plan and configurations
- Identifying risks, providing remedy plans
- Manage the Knowledge Transferring process
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